Return and Refund Policy

For ebuyroo online shopping If there is an issue after receiving a product, please contact our support team quickly. Return or refund decisions are made after checking product type, condition, and evidence.

• Photo or video evidence may be required for wrong, damaged, or expiry-related issues.
• Returns may be limited if the product is used, packaging is damaged, or the wrong item was ordered by the customer.
• Approved refunds will be processed through the original payment method or an agreed channel.

Please contact us with your order number for faster support.